Free Shipping for orders over $49
Free Shipping for orders over $49
We want you to love your Wild Roots, but if you are not satisfied for any reason we will accept returns and exchanges within 30 days from when you received your item(s). Unfortunately, we cannot accept returns on gift cards.
Because we travel for a portion of the year in our RV, our return address may change. To be sure your return is going to the right location, please email us at: hello@wildrootscreative.shop
Please return your jewelry in the same condition it arrived: unworn, unused, and with any original tags attached. Package it securely and use a shipping service with tracking. Return shipping costs are your responsibility unless the return is due to an error on our part. Once we receive your jewelry and confirm its condition, we’ll refund the purchase price to your original payment method.
Found another piece you’d love instead? Let us know which item you’d like when you contact us. Once your original piece arrives back in unworn, unused condition with any original tags attached, we’ll send your replacement. If there’s a price difference, we’ll credit your account or send an invoice for the remaining balance. A small fee may apply to cover postage and handling. We’ll let you know beforehand.
Sometimes a favorite piece needs a little care. In many cases, Ali can repair Wild Roots jewelry that has broken or become damaged.
Email hello@wildrootscreative.shop with a photo and a brief description of what happened. We’ll let you know whether a repair is possible and what it would cost.
