F.A.Q.
If your question isn't answered here, reach out to us!
What payment methods can I use?
American Express, Apple Pay, Diners Club, Discover, Facebook Pay, Google Pay, Mastercard, Paypal, Shop Pay, Venmo, Visa
Is my jewelry waterproof?
Each type of jewelry needs to be cared for differently but is listed in detail on each product page.
I use a lot of Brass which is comprised of copper and zinc (and is lead free). Brass has been around for awhile and when taken care of, it will hold up for a very long time. Think hardware!
I also use sterling and fine silver which can be cleaned with a sterling cleaner. I prefer a sunshine cloth because it is less harsh than liquid cleaner.
My gold-filled items are 14 parts gold and 6 parts brass. It is labeled as 14/20 Gold-Filled. It's the closest you'll get to gold without the price tag of solid gold. And it is water resistant!
Rule of thumb: when in doubt, take your jewelry off before you go to the gym, before you sleep, and before you shower.
Don't spray hairspray or use lotions, perfumes, oils etc. near your beautiful jewelry.
Use a sunshine cloth for certain metals, or a dry soft cloth to rub the oils and dirt away after wearing. But don't try and clean anything plated.
Each product has care information on the product page, and we include a product care card and soft cloth with every purchase.
Do you ship outside the United States?
We are slowly adding countries as they are requested.
Can I make changes to my order after it’s been placed?
We do everything we can to fulfill orders quickly, however you can absolutely try and catch us before we fulfill your order. Use the "contact us" page.
Do you offer e-gift cards and physical gift cards?
We do! Physical gift cards may take up to a week and a half to arrive. E-gift cards are delivered via email instantly.
All gift cards are only available to customers shipping within the U.S.
Can I request a different length of chain?
I hand cut most of our chain, so I am usually able to cut to a requested length. That being said, some necklace I make in bulk and may not be able to make them longer. Just ask!